Orange SL Advises Customers on Proper Cash-Out Procedures to Enhance Security
Orange SL Advises Customers on Proper Cash-Out Procedures to Enhance Security By: Dha Bomba Fillie In a recent social media post, Orange Sierra Leone, a leading telecommunication company, has issued an important advisory to its valued customers regarding safe cash-out practices. The company emphasized that Orange Money Agents should never process cash-out transactions for customers using their personal phone numbers. This practice is highly discouraged as it poses significant security risks and compromises the integrity of transactions. Orange SL stressed that agents are required to conduct cash-out transactions strictly through their designated 6-digit agent code. This measure ensures that every transaction is secure, traceable, and in line with company protocols. The use of personal numbers for cash-out not only violates operational guidelines but also exposes both the agent and the customer to potential fraud and unauthorized access to funds. By adhering to this procedur...